Our Support Engineers on call rotation can provide continued availability 24×7, to sustain Customer Network needs on a periodic or ongoing basis. Softwaytek keeps Customer Policies in mind complying with change rule sets. Communications is a key part for operations, during the Ongoing Support engagement periodic updates of status and ETAs would be provided as per customer necessities.
- Configurations Management – Change Compliant
- Troubleshooting and Problem Fixing
- Communications and ETA Announcements to Stakeholders
- Perform Installations, upgrades and maintenance of Infrastructure Systems